Outreach Workers at NFCHC are open to the entire community.

Call reception at 905-356-4222 and they will connect you with one of our Outreach Workers.

An Outreach Worker can assist people in several ways including, but not limited to: • Completing applications for housing • Income assistance • Education and governmental documents • Senior support and system navigation (CPP, OAS, GIS) • Assistance obtaining birth certificate • Supporting at risk children and youth • Supporting underhoused/homeless • Connect with community resources • Assist with system navigation • Landlord/tenant support • Support for parents and families • Income tax • & more

No. All of our Outreach services and programming are FREE.

Our Outreach Workers do not provide crisis or same day service, if you are currently in crisis these immediate options can help: - Niagara 211: Dial 211 on your phone for help to find the right community or social services - COAST 1-866-550-5205 Press 1 - Distress Centre St. Catharines, Niagara Falls & Area – 905-688-3711 Port Colborne, Wainfleet & Area – 905-734-1212 Fort Erie & Area – 905-382-0689 Grimsby, West Lincoln – 905-563-6674

• Reception will transfer you to the phone of one of our Outreach Workers • Leave a detailed message regarding your concerns • The Outreach Worker will return your call to book a scheduled appointment

Please click the links below to access other community partner resources: • Project Share (https://projectshare.ca/) • Start Me Up Niagara (https://www.startmeupniagara.ca/site/about) • Soup Kitchen (https://www.nfsoupkitchen.ca/) • Niagara Falls Library (https://my.nflibrary.ca/) • Cold Weather Relief / Warming Centres (https://niagarafalls.ca/living/severe-weather/extreme-cold-relief.aspx)