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BOARD OF DIRECTORS

The Niagara Falls Community Health Centre is governed by a volunteer board of directors comprised of Niagara Region community members. The board helps to create the strategic direction of the CHC and ensures that the team continues to realize the long term vision of the CHC.

  • What is a Community Health Centre?
    CHCs provide health care services that are delivered by a team of medical professionals consisting of Physicians, Nurse Practitioners, Registered Nurses, Health Promoters, Community Outreach Workers and other support professionals. As a patient of a CHC you will receive care and support from the whole team. When you make an appointment, you will be booked with the medical professional who has the right skills to meet your needs. You have a team supporting you!
  • Does NFCHC have a walk-in clinic?
    No, NFCHC is not a walk-in clinic. Patients must be rostered to a primary care provider to access health care. Rostered clients must make appointments during the week, and same day visits may be available if needed.
  • Do I have to pay to receive a service?
    No, there are no fees for our services.
  • What types of professionals provide service at NFCHC?
    The NFCHC has: Family Physicians Nurse Practitioners Registered Nurses Registered Dietitians Certified Lactation Educator Counsellors / Social Workers Medical Receptionists Outreach Workers Refugee Outreach Workers LGBTQ2+ Support Team Health Promoter Occupational Therapist Kinesiologist Dental Community Worker Dentist Dental Assistant Dental Hygienist
  • What if I miss an appointment?
    Clients are asked to make every effort to keep appointments and to be on time. If you cannot make an appointment, we request a minimum of 24 hours notice. By doing so, it opens appointment spots for others who need to see us.
  • What if I need a prescription refill?
    We ask that you give us one week's notice for any prescription refill. Please ask your pharmacy to fax the refill request to our office for the specific prescription you are going to run out of.
  • What mental health services are offered at NFCHC?
    Short term individual counselling - focuses on solutions, building skills, and working with clients on their goals. We offer limited sessions, anywhere from a few, up to 8 counselling appointments Well-being workshops - we are always offering mental health workshops such as Stress and Anxiety, Anger Management, Creating Healthy Boundaries (*please see our program page for current mental health programs)

MULTI-SECTOR SERVICE ACCOUNTABILITY AGREEMENT (MSAA)

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